Our Ethical Values and Working Principles

 

  • One Dose Health transparently discloses its assets, management, and business status with integrity.
  • We do not compromise on the principle of honesty in any of the services provided.
  • We ensure the confidentiality of patient information.
  • We ensure that all personnel are knowledgeable about and apply the principles of patient safety.
  • We accurately bill for all services rendered and ensure that financial matters and payment arrangements do not negatively affect the services provided to the patient.
  • We promote transparency in the reporting of company goals.
  • We follow a policy where healthcare staff and other employees are free to raise any errors (including medical errors) or ethical issues without fear of punishment, encouraging open discussion.
  • We provide timely and effective solutions to ethical disputes and ensure that implemented solutions are monitored.
  • We do not tolerate any form of discrimination. In disputes between patients and service providers (doctors, nurses, and other staff), we support the resolution process and decision-making within an ethical framework.
  • We do not permit any inequalities regarding access to services and clinical practices in the provision of healthcare.
  • We support the provision of training and support resources to strengthen and increase compliance with ethical understanding.
  • We recognize the personal dignity and professional integrity of our employees. We do not discriminate based on religion, race, language, or gender among employees.
  • In the workplace, we consider behaviors such as harassment, bullying, and intimidation as ethical violations and take an active role in preventing such behaviors. We ensure the full implementation of relevant legislation.
  • We do not engage in misleading advertising or commercial referrals that could undermine patient trust.